Fleetlane Product Documentation
Fleetlane helps vehicle manufacturers and dealer networks manage warranty claims, vehicle coverage, service records and recalls under customer-configured rules. Head office sets claim types, access and lifecycle policy; dealers work within their dealership scope. Understand the product.
Sign-in and workspace access
Section titled “Sign-in and workspace access”Use the workspace address and invitation supplied by your administrator, and sign in on that address. Being signed in elsewhere does not grant Fleetlane membership, dealer scope or local role permissions. Read sign-in and workspace access.
Evaluate your process
Section titled “Evaluate your process”Start with a representative vehicle and claim type in a test lane. Review coverage, required fields, permitted lifecycle actions and the resulting history. You need tenant access, configured reference data and role permissions. External operations need their integration configured; an accepted action and receipt in another system are separate stages.
- Configure claims and claim types.
- Connect checks and operations through lifecycles.
- Review integration choices and access.
Working guides
Section titled “Working guides”Start with screens and navigation, then check a vehicle, raise a claim, log a service or work with a recall. For a problem, use common checks.
These guides were reviewed against source on 1 October 2026. Selected screens were inspected using existing local data; no claim submission, lifecycle execution or external delivery was completed during that review.