Start using Fleetlane
Open the Fleetlane address supplied by your organisation and sign in. An invitation and an active account for that organisation are required; signing in alone does not grant access. Read sign-in and workspace access for invitation, shared identity and recovery guidance. Use a desktop browser for the working guides.
Check the organisation and the lane before entering business data. A test lane
(an address with /~ and the lane’s code, such as /~test) can have different
configuration, data, permissions and connected systems from production, where
live work happens. See Lanes.
Understand the records
Section titled “Understand the records”| Record | Purpose |
|---|---|
| Vehicle | The asset, its identity, mileage, coverage, service schedule and history |
| Claim | A request for work or payment, with lines, evidence and lifecycle history |
| Claim type | The rules for creating and editing that kind of claim |
| Template | Reusable header defaults and lines for an allowed claim type |
| Service definition | A named maintenance task, due window, template and applicable models |
| Recall campaign | A set of affected vehicles and the work required for them |
| Workflow track | One part of a record’s process, with its own status and available actions |
A service record or a recall claim uses the claim lifecycle after creation. The action names and status names come from your organisation’s configuration. A completed check can report missing information; that outcome is different from a technical error while running the check.
Choose your task
Section titled “Choose your task”- Find a screen or record.
- Check a vehicle and its coverage.
- Raise and progress a claim.
- Log a service.
- Work with a recall.
- Resolve a common problem.
Your role controls what appears. Ask your administrator about an absent menu, a missing record or the access needed for a task. Do not assume another user’s screen will contain the same fields or actions.
Source review: 1 October 2026. These instructions follow the checked-in tenant navigation, claim and vehicle pages; they have not been verified in a running app.